Your practice, on autopilot.

Harmonize is one AI platform for the administrative work of a medical practice: the front desk, patient outreach, fax triage, and more. Every workflow connects to your EHR and one shared task queue, so nothing falls through the cracks.

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Tasks triaged
Calls answered
Schedules filled
Charts prepped

All your workflows in one place. Doing work even when you're not.

Each workflow covers a whole function of the practice end to end, connected to your EHR. Your staff set the rules and review the results; Harmonize does the work.

How our customers are using Harmonize

Three ways practices put Harmonize to work.

Find and engage the hidden 10% of your panel
In a panel of 2,000, that's 200 patients due for care. Harmonize finds them and reaches out to help them schedule.
We create 2+ extra staff hours a day
That's 10 hours a week back for your team. Harmonize gathers what's needed for prior authorizations, referrals, refills, and chart prep.
We recapture the 40% of missed calls for appointments and care
A missed call is a missed visit. Harmonize answers around the clock, organizes requests, and helps patients book.

Illustrative examples, not measured customer results or guaranteed savings. Based on a five-day workweek.

Every workflow shares the same foundation.

Harmonize learns your practice once. Each workflow you add builds on that, so it produces finished work in the same queue instead of another inbox for your staff to check.

Every workflow runs inside your EHR
The chart is read, the visit is booked, the note is written, all in the record you already use. No parallel system, no re-keying.
Every workflow feeds one task queue
Whatever can't be finished automatically becomes a task, assigned and tracked to completion alongside your staff's work.
How task management works →
Every workflow reaches patients on every channel
Phone and two-way text, with the same knowledge of the patient and the practice behind each conversation.

Voice Receptionist
After-Hours Phone Calls
Care Gaps
Outbound Communications
Two-Way Texting
Chart Prep
Fax Triage
Prior Authorization
Referrals
RCM & Billing
Physician & Staff Scheduling

One task queue

Tasks created, assigned and tracked automatically. Worked by your staff and Harmonize together.

Your EHR

Every workflow reads and writes the chart directly. No parallel system.

AI isn't perfect. You should see exactly how it's doing.

Every Harmonize workflow ships with monitoring and reporting out of the box: what was handled, what was escalated, where the AI got it wrong and how your practice is running. No dashboard add-on, no extra fee.

See the reports

Routing accuracy

Weekly, last 12 weeks, against staff review of a sample

Sample data

Your practice. Your decisions.

Privacy & security →

Your way of working
You set the instructions and choose what needs help.
Clear oversight
See what's done and what needs your attention.
Patient privacy
Patient information is protected.
People make care decisions
Clinical judgment stays with your team.

“We spent hundreds of hours inside independent practices and saw the same thing everywhere: physicians' days shaped by everything surrounding patient care instead of the care itself. The administrative side of running a practice should happen quietly in the background.”

Read why we founded Harmonize →